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Zero-Touch Imaging Redesign
A rebuilt deployment pipeline that gave 350+ staff hours a year back to the team.
BashPowerShellAppleAutomationUnix
Private — architecture and implementation details available on request350+ Hours recovered / yr
The problem
Manual device imaging was consuming roughly an hour per machine across ~350 annual deployments at Highlights for Children — time that scaled linearly with growth instead of getting cheaper.
The solution
I redesigned the imaging process end-to-end using Bash and PowerShell automation to eliminate manual, repetitive setup steps across both Mac and Windows fleets.
Impact
- Saved approximately 1 hour per machine across ~350 annual deployments
- Recovered 350+ staff hours per year for higher-value work
- Standardized the build across a mixed Mac/Windows environment
Lessons learned
- Cross-platform automation (Mac + Windows) forced cleaner, more portable scripting habits.
- The best automation ROI is often the boring, high-frequency task nobody wants to own.
Technologies
BashPowerShellmacOS imagingWindows imaging
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